Privacy & Policies
Your privacy and consent are our top priorities. Learn how we protect your data, handle phone authentication, and ensure SMS compliance.
Phone Number Collection & Initial Consent
🔐Step 1: Account Creation
When users create an Unveil account, they must provide their phone number for secure authentication. By entering their phone number, users consent to receive:
- • SMS verification codes for account security
- • Two-factor authentication messages
- • Account-related security notifications
This initial consent enables secure phone-based authentication via SMS verification codes.
⚡Authentication Process
- • Phone number required for account creation
- • Immediate SMS verification code sent
- • Secure two-factor authentication enabled
- • Essential for account security and access
📋Security Messages
- • Verification codes for login
- • Account security alerts
- • Password reset confirmations
- • Standard message and data rates may apply
SMS Consent During Sign-Up
✅Step 2: Account Setup & Event Notifications
After phone verification, users complete account setup where they must check a required consent checkbox with this exact language:
"I consent to receive event notifications via SMS (RSVPs, reminders, updates). Msg&Data rates may apply. Reply STOP to opt out."
🔒Checkbox Requirements
- • Required for registration - Users cannot complete setup without checking it
- • Links to this privacy policy for full SMS terms
- • Cannot be bypassed - Registration fails without consent
- • Logged with timestamp for compliance auditing
🔄Two-Step Process
- • Step 1: Phone entry (authentication)
- • Step 2: Setup checkbox (notifications)
- • Clear disclosure: Exact message types and opt-out instructions
- • Required interaction: Cannot skip or bypass consent
Sign-up consent screen showing SMS opt-in disclosure
📋Key Features of Our Consent Process
- • Two-step consent: Phone entry (authentication) + Setup checkbox (notifications)
- • Clear disclosure: Exact message types and opt-out instructions
- • Required interaction: Cannot skip or bypass consent
- • Audit trail: All consent actions logged with timestamps
- • No third-party sharing: Phone numbers never shared for marketing purposes
- • Transparent disclosure: All consent language clearly presented during sign-up
Message Types & Examples
Users who complete our consent process receive these types of SMS messages:
💌Event Invitations
Unveil: You're invited to Sarah & David's Wedding! View details & RSVP: https://app.sendunveil.com/select-event Reply HELP for help or STOP to unsubscribe.
⏰Event Reminders
Unveil Reminder: Wedding ceremony starts at 4:00 PM at Rose Garden. View details: https://app.sendunveil.com/select-event Reply HELP for help or STOP to unsubscribe.
📢Host Announcements
Unveil: Update from Sarah - Ceremony moved indoors due to weather. New location in main ballroom. Reply HELP for help or STOP to unsubscribe.
✅RSVP Confirmations
Unveil: Thanks for RSVPing! Your response has been recorded. View event details: https://app.sendunveil.com/select-event Reply HELP for help or STOP to unsubscribe.
🔔RSVP Reminders
Unveil: RSVP reminder for Sarah & David's Wedding. Please respond by March 1st. Details: https://app.sendunveil.com/select-event Reply HELP for help or STOP to unsubscribe.
📋Message Characteristics
- • Clear sender identification - All messages start with "Unveil"
- • Event context - Messages relate to specific wedding events
- • Consistent opt-out - Every message includes STOP/HELP instructions
- • Single-segment preferred - Optimized for 160-character SMS limits
- • No marketing content - Strictly transactional and event-related
Data Usage & Retention
We collect only the minimum data necessary to provide our wedding communication services. Phone numbers are used exclusively for account verification and wedding event communication—never for marketing.
📞Phone Number Usage
- • Account security and two-factor authentication
- • Wedding event coordination and communication
- • RSVP confirmations and important updates
- • No marketing, promotional, or advertising use
🛡️Security & Sharing
- • All data encrypted in transit and at rest
- • Shared only with Twilio for SMS delivery
- • Retained only as long as necessary for service
- • Industry-standard security measures applied
User Rights & Control
You have full control over your data and communications. You can withdraw consent, request data deletion, or modify preferences at any time.
✓Your Rights
- • Withdraw SMS consent by replying STOP - Immediate processing within minutes
- • Confirmation message - Users receive confirmation of opt-out
- • Account settings - Can also manage SMS preferences in app settings
- • Granular control - Can opt out of notifications while keeping authentication SMS
- • Request phone number and data deletion - Full data removal available
- • Access your consent and communication history - Complete audit trail
📋Terms & Conditions
- • Phone verification required for account access
- • Platform designed for wedding celebration use
- • All consent actions logged with timestamps
- • Audit trail available for compliance review
Compliance & Contact
Questions about SMS communications, consent, or data usage? We're here to help and ensure full transparency.
💬Get Support
General inquiries: hello@sendunveil.com
SMS compliance: Include "SMS Compliance" in your subject line
Data requests: We respond to all privacy requests within 30 days
📋Legal Notice
A2P 10DLC Compliance: All SMS practices meet carrier requirements
Documentation: Consent mechanisms are auditable and logged
Carrier Disclaimer: Unveil is not responsible for carrier charges
Note: This documentation is maintained for A2P 10DLC compliance and carrier verification. All consent mechanisms and user rights are auditable and documented in our systems.